Job Openings at TeamAce Limited

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Job Openings at TeamAce Limited

About Us

At TeamAce, we empower businesses across various industries to thrive. We partner with organizations to drive their desired growth by providing the right talent, designing customized business processes, leveraging data, insights, and technology.

Customer Service Officer at TeamAce Limited

Job Summary:

As a Customer Service Officer, you will serve as the primary point of contact for customers, addressing their inquiries and requests. Your role will focus on ensuring customer satisfaction, providing exceptional support, and managing customer orders effectively.

You will also ensure that orders are accurately taken, confirmed, and communicated to the relevant departments using the company’s approved processes.

  • Job Type: Full-Time
  • Qualification: BA/BSc/HND, MBA/MSc/MA
  • Experience: 2 – 3 years
  • Location: Ikoyi, Lagos
  • Job Field: Customer Care
  • Salary Range: ₦150,000 – ₦200,000/month

Key Responsibilities:

  • Respond promptly to customer inquiries and complaints, ensuring high levels of customer satisfaction.
  • Update production and logistics schedules to align with client demands.
  • Manage delivery schedules by coordinating with drivers and logistics partners to ensure timely and efficient deliveries.
  • Address and resolve customer complaints or issues promptly, ensuring solutions meet customer expectations.

Requirements:

  • Bachelor’s degree (B.Sc./HND) in a business-related field.
  • A Master’s degree in Business Administration (MBA) is an added advantage.
  • 2 to 3 years of relevant experience in Customer Service management, preferably in retail or food manufacturing.

How to Apply

Open this link to apply.

Creative Designer at TeamAce Limited

  • Location: Lagos
  • Job Type: Full-time

Job Summary of the Creative Designer at TeamAce Limited

  • As our creative designer, you will be responsible for elevating our brand to new heights. we’re looking for someone to collaborate with our social media and Marketing Specialists to craft an exceptional visual identity that resonates worldwide.
  • The ideal candidate is highly creative with a knack for storytelling, detail-oriented with an eye for design and aesthetics, and a team player who thrives in collaborative environments.

Responsibilities of the Creative Designer at TeamAce Limited

  • Create a design layout using brand guideline for Mother Honestly Pages
  • Design Weekly/ Monthly Content for our pages.
  • Conceptualize and create visuals such as fliers, rollup banners, reports, podcasts, magazines, slides, and more, based on requirements.
  • Prepare rough drafts and present creative visual ideas for upcoming projects/ campaigns.
  • Test graphics across various media and work with social media and Marketing Specialist to produce final designs.

Requirements

  • Bachelor’s degree is required
  •  7+ years proven creative designing experience and a strong portfolio of designs and video editing.
  •  Familiarity with design software and technologies (such as Adobe, Figma, Photoshop, and Canva)
  •  Ability to work methodically, meet deadlines, give excellent input and output.

How to Apply

Open this link to apply.

Personal Assistant at TeamAce Limited

  • Location: Lagos
  • Job Type: Full-time
  • Salary: N150,000 – N180,000 monthly

Summary of the Role – Personal Assistant at TeamAce Limited

  • As our personal assistant, you will be responsible for providing high-level administrative support to MD, ensuring smooth operation and efficient time management.
  • This role involves managing schedules, handling correspondence, coordinating meetings, and performing a variety of tasks to support the executive in a professional and timely manner.

 Responsibilities of the Personal Assistant at TeamAce Limited

  • Act as the first point of contact for the Managing Director, handling communications, correspondence, and scheduling.
  • Manage the Managing Director’s calendar, ensuring all appointments, meetings, and deadlines are met.
  • Prepare reports, presentations, and other confidential documents while always maintaining strict confidentiality.
  • Handle ad hoc projects and special assignments as directed by the Managing Director.
  • Organize and facilitate meetings, including preparing agendas and taking minutes.

Requirements

  • Organize and facilitate meetings, including preparing agendas and taking minutes.
  • Minimum of 2 years of experience as a Personal Assistant, preferably in a fast-paced or luxury environment.
  • Must reside in Lekki Phase 1 or be close to it for easy accessibility.
  • Proactive, resourceful, and able to anticipate the needs of the Managing Director.

How to Apply

Open this link to apply.

Customer Care Representative at TeamAce Limited

  • Location: Delta
  • Job Type: Full-time
  • Salary: N100,000 – N130,000 monthly

Key Responsibilities of the Customer Care Representative at TeamAce Limited

  • Follow-up: Ensuring customer problems are resolved and satisfaction is achieved.
  • New User Engagement: Welcoming and assisting new users, connecting them to account officers.
  • Driver Support: Helping new drivers with vehicle inspections and following up for timely completion.
  • Availability: Being available for up to 12 hours daily to handle interactions on short notice.
  • Issue Resolution: Managing complaints and escalating complex issues.
  • Customer Satisfaction: Ensuring customers feel valued in every interaction.
  • Product Knowledge: Staying updated on platform features.
  • Collaboration: Working with other departments to resolve issues.
  • Record Keeping: Maintaining detailed records of interactions and resolutions.

Requirements:

  • Minimum of OND any related field.
  • Minimum of 1 years’ experience in Similar Industry

How to Apply

Open this link to apply.

Receptionist at TeamAce Limited

Job Summary

  • As our Receptionist, you’ll manage front desk operations, handle administrative tasks, and ensure smooth communication flow within the office.
  • Your role is crucial in maintaining a welcoming and efficient work environment.

Location: Lagos

Job Type: Full-time

Salary: N100,000 – N150,000 monthly

Responsibilities

  • Greet and direct visitors, clients, and guests professionally and courteously and manage the front desk area, ensuring it remains tidy and presentable at all times
  • Answer, screen, and forward incoming phone calls, taking messages when necessary, and scheduling and coordinating meetings, appointments, and reservations as requested
  • Manage office supplies inventory and place orders when necessary and assist with travel arrangements for staff and visitors.
  • Ensure compliance with office policies and procedures and manage the use and scheduling of conference rooms and other shared spaces

Requirements

  • BSC in Business Administration or related field preferred
  • 2+ years of experience in a receptionist or front desk role
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Experience with office management software and phone systems

How to Apply 

Click this link to apply

Data Analyst/Documentation Intern at TeamAce Limited

Job Type: Full Time

Qualification: BA/BSc/HND

Location: Lagos

City: Victoria Island

Job Field: Data, Business Analysis and AI  , Internships / Volunteering 

Salary: N60,000- N90,000.

Job Summary

As our Data Analyst/Documentation Intern, you’ll join our driven yet supportive analytics team.

Leveraging your analytical skills and attention to detail, you’ll assist in analyzing data, creating reports, and developing comprehensive documentation for our data processes and findings.

Responsibilities

  • Collect and clean data from various sources, and perform statistical analysis and data mining to support business decision-making.
  • Create and update technical documentation for data processes, write clear and concise reports summarizing data findings.
  • Develop user guides for internal data tools and dashboards, and collaborate with team members to document best practices and methodologies.
  • Participate in team meetings, contribute ideas, and assist with ad-hoc data requests from other departments.

Requirements

  • Bachelor’s degree in Data Science, Statistics, Computer Science, or a related field
  • Strong analytical and problem-solving skills with proficiency in Excel and basic knowledge of SQL.
  • Must be currently serving or done with the Nysc program
  • Experience with data visualization tools (e.g., Tableau, Power BI) is a plus

How to Apply

Open this link to apply.

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