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About Moniepoint Inc.
Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.
Inventory Support Officer (Abuja, Abia, Rivers,Gombe, Kano)
Job Summary:
The Inventory Support Officer is responsible for providing operational and administrative support in the management of inventory and ensuring accurate recording and tracking of stock levels. They will assist in maintaining efficient inventory control processes, conducting regular audits, reconciling discrepancies, and facilitating the smooth flow of inventory operations.
Job Description:
- Inventory Management:Â Monitor and manage inventory levels for hardware devices, ensuring stock accuracy and availability.
- Device Allocation: Ensure timely distribution and allocation of hardware devices to all stakeholders.
Reporting: Generate and analyze inventory reports to track stock levels,
Data Accuracy: Ensure that all inventory transactions are accurately recorded, and resolve any data inconsistencies. - Process Improvement:Â Identify opportunities for process improvement in inventory management, including streamlining procedures, enhancing data accuracy, and implementing best practices.
- Communication:Â Communicate effectively with internal stakeholders regarding inventory status, stock availability, and any inventory-related concerns.
Compliance: Ensure adherence to company policies, procedures, and industry regulations related to inventory management. - Perform other duties as delegated and assigned by his/her Line Manager
Requirements:
- OND/ HND , Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field is preferred.
- Similar experience in inventory management or related roles.
- Strong analytical and problem-solving skills, with the ability to reconcile discrepancies and identify areas for improvement.
- Proficiency in using inventory management software and Microsoft Office applications.
- Excellent attention to detail and accuracy in data entry and record-keeping.
- Strong organizational and time management skills to prioritize tasks and meet deadlines.
- Effective written and verbal communication skills to collaborate with cross-functional teams.
- Knowledge of inventory control principles, stock management techniques, and inventory valuation methods.
- Ability to work independently and as part of a team, with a proactive and solution-oriented approach.
What to expect in the hiring process
- A preliminary phone call with the recruiter
- An interview with the Hiring Team.
- An interview with a member of our Executive team.
Moniepoint Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
How to Apply
Remote Database Administrator at Moniepoint Inc
- Location: Remote
- Job Type: Full-time
Job Description of a Remote Database Administrator at Moniepoint Inc
- We are looking for an experienced Database Administrator to join our team!
- As a Database Administrator at our company, you will be responsible for designing, testing, planning, implementing, protecting, operating, managing and maintaining our company’s databases.
- You will provide technical support to other team members and evaluate new database solutions and technologies, the goal is to provide a seamless flow of information throughout the company.
What You’ll Get To Do as Remote Database Administrator at MoniepointÂ
- Create, monitor and maintain the company’s databases
- Diagnose and resolve problems quickly
- Proactively and regularly make recommendations for system improvements
- Implement and manage company data management policies
- Managing database access and permissions.
- Ensuring that databases meet users’ requirements.
- Liaise with programmers, applications/operational staff, IT project managers and other technical staff.
- Reviewing and managing database security, integrity and backup procedures and performance tuning.
- Devising and implementing processes for resolving faults and data loss.
- Writing disaster recovery plans.
- Archiving data.
- Replicating data for disaster recovery
To succeed in this role, we think you should have
- Bachelor’s degree in computer science or a related information technology field
- 3-5 years of experience as a Database Administrator or similar role
- Extensive knowledge of database technology, networks, server operating systems, and hardware.
- Extensive experience in administering, managing and tuning databases
- Good understanding of data and schema standards and concepts.
- Good understanding of database design, implementation, troubleshooting and maintenance.
- Expertise in SQL and hands-on experience with MySQL, Cloud Spanner, BigTable and Clickhouse or other DBMS
- Meticulous attention to detail
- Critical thinking and problem-solving skills.
How to Apply
Open this link to apply.
Lead UX Writer / Content Designer at Moniepoint
- Location: Remote
- Job Type: Full-time
About the RoleÂ
- As a UX Writer, you’ll be the creative mind creating and implementing written content for our digital products (mobile apps, web experiences, etc.) to enhance the user experience.
- Collaborating with various teams, you’ll contribute to content strategy, aligning it with brand tone and user insights.
Key Responsibilities:
- Lead content strategy: take ownership of the overall content strategy across Moniepoint’s products, ensuring all written communication supports a consistent and intuitive user experience
- Develop guidelines & standards: establish and maintain content guidelines, tone of voice, and best practices to ensure consistency and clarity across all platforms
- Collaborate cross-functionally: work closely with UX/UI designers, product managers, engineers, and marketing teams to integrate content seamlessly into product design and development
- Content leadership: provide direction and leadership for the creation and delivery of UX content, ensuring it aligns with user needs, business objectives, and brand identity
- Drive content innovation: identify opportunities to innovate and improve content strategies, ensuring the product’s copy is both functional and engaging for both the Nigerian and UK financial services markets
- Content audits & optimisation: lead content audits to continuously improve the effectiveness of our communications, informed by user testing, analytics, and research
- Ensure accessibility & inclusivity: champion best practices for accessible and inclusive content to ensure the product meets the needs of all users
- Mentor & guide: provide guidance to team members, fostering a culture of continuous learning and improvement in content creation
- SEO & content marketing strategies: ensure content aligns with SEO and broader content marketing strategies to drive growth and engagement
- Design systems familiarity: ensure content integrates smoothly with design systems, contributing to a consistent and user-friendly product experience.
What You Bring to the Party:
- Education: degree in languages, Human-Computer Interaction, Psychology, Sociology, or something equally cool
- You’re a wordsmith with a portfolio that showcases your knack for user-focused content
- Excellent verbal communication and presentation skills
- Experience directly establishing and optimising best practices for UX writing
- Experience managing people
- Familiarity with UX design principles
- A friendly and collaborative spirit is highly valued.
What we can offer you
- Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
- Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
- Compensation – You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.
How to Apply
Open this link to apply.
Technical Support Engineer at Moniepoint Inc.
Job DescriptionÂ
- We are looking for an Application Technical Support Engineer to provide enterprise-level assistance to our production applications and services.
- You will be responsible for the stability, integrity, and operation of our production applications by supporting, monitoring and driving optimizations while also providing root cause analysis with recommendations for improvements.
- You will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner.
Location:Â Remote
Job Type:Â Full-time
What you’ll get to do
- Provide tier-two application support to production systems and identify any issues in production.
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Collaborate with product and engineering teams to fix bugs.
- Participate in regular rotations for weekday and weekend on-call coverage, providing emergency support to customers or working with the SRE team to coordinate incident communications.
- Monitor performance metrics for various production systems, identify root cause for all technical issues and work with the engineering team to resolve them.
- Manage team ticket queue and resolve in a timely manner.
- Develop and maintain accurate technical and software operations and support-related documentation.
- Work with software vendors to have application issues fixed, both short term and long term (root cause).
- Act as a technical resource during other projects as required.
RequirementsÂ
- Proven work experience as a Technical Support Engineer or in a similar role.
- Minimum of 3 years experience supporting software applications.
- BSc degree in Information Technology, Computer Science or a relevant field
- Experience in a support or other service-oriented customer-facing role.
- Experience in managing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand-off to the development team, and case resolution.
- Experience being on-call and can jump into a complex situation and make sense of and communicate clearly to stakeholders what’s going on.
- Basic Understanding of OOP concepts and other programming concepts.
- In-depth knowledge of SQL databases, particularly MYSQL.
- Familiarity with basic network concepts and tools.
- Experience troubleshooting using stack traces and log files.
- Familiarity with Git and continuous integration, delivery, and deployment principles
- Experience interacting with APIs and troubleshooting related requests.
- Hands-on experience with Windows/Linux/Mac OS environments.
How to Apply
Open this link to apply.
UI/UX Product Designer at Moniepoint Inc.
Job DescriptionÂ
- The UX designer creates satisfying or compelling experiences for users of a product, often drawing on results from user research and workflow analysis.
- Generally, UX designers need to possess strong creative, technical and problem-solving skills. Creating product prototypes.
Location:Â Remote
Job Type:Â Full-time
What you’ll get to do
- Create design concepts and drawings to determine the best product
- Present product ideas to relevant team members for brainstorming
- Suggest improvements to design and performance to product engineers
- Employ design concepts into functional prototypes
- Perform research on product technologies and structures to implement into design concepts
- Maintain up to date on current industry trends and market conditions
- Coordinate with designers to ensure accurate communication and efficiency in the design phase
- Modify and revise existing designs to meet customer expectations
QualificationsÂ
- Relevant work experience as a product designer is preferred
- Exceptional verbal and written communication skills
- Excellent eye for aesthetic design and customer appeal
- Good understanding of color science and combinations
- Artistic and innovative flair
- Excellent attention to detail
- Meticulous and diligent
- Strong knowledge of the industry and market trends
- Excellent use of Figma
- Design system experience considered bonus
How to Apply
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