Portillo’s Customer Survey | START NOW

This informs the public about Portillo’s Customer Survey. Details about the survey are given below.

Portillo’s Customer Survey

About Portillo’s Customer Survey

Participate in the Portillo’s Customer Feedback Survey! If you’ve recently visited a Portillo’s restaurant in the US, this is your chance to share your experience. Head over to www.portillos.com/survey or tellportillos.smg.com and provide your valuable feedback as a Portillo’s customer. Don’t miss out on this opportunity!

Survey Details

If you have your Portillos restaurant purchase receipt from your last visit and remember your experience, you’ve come to the right place! By continuing to read here, you’ll find all the information you need to participate in the Portillos Customer Satisfaction Survey, including how to participate, where to participate and the rewards you’ll receive


To participate in Portillo’s Survey, you must:

  • Be a lawful US resident and at least 16 years old.
  • Purchase to access the survey with a valid receipt from a Portillo visit.
  • Complete the survey within four days of your visit.
  • Use only one survey per receipt.
  • Receive one free item voucher per receipt for each visit.
  • Redeem the voucher within three months; it cannot be exchanged for cash.
  • Do not combine the voucher with other offers.
  • Do not be an employee of Portillo or a family member of an employee to participate.

Requirements for Portillo’s Customer Survey

  • Have a Portillo’s restaurant receipt from your visit.
  • Be able to understand and respond in English.
  • Have a computer, smartphone, or tablet with internet access for the survey.

How To Take Portillo’s Customer Survey

For those interested in Portillo’s Customer Survey. Here are the simple steps to start the survey:

  1. Securely connect your smartphone or computer to the internet and visit Portillo’s Official Survey Website.
  2. Access the survey at www.portillos.com/survey.
  3. You’ll receive a warm greeting from Portillo’s and see a place to enter the 20-digit invitation code from your purchase receipt.
  4. Click the “Start” button to begin the survey.
  5. Share the overall rating of your restaurant experience at Portillo’s.
  6. Recall your experience at the restaurant as you answer the survey questions.
  7. Be genuine and honest in your responses.
  8. Feel free to provide any specific feedback about your dining experience.
  9. Answer some personal questions like age and gender for classification purposes.
  10. After completing the survey, submit it to receive a validation code.
  11. The validation code is your reward—a token of appreciation from Portillo for sharing your valuable feedback.
  12. Use the validation code to get free fries on your next visit to Portillo’s restaurant.

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