Why Did My Fitbit stop Tracking My Steps? – Fitbit is Not Tracking Steps

One of the first trackers that hit the mainstream appeal is the Fitbit, because of its sleek design and all its grates’ features. One of the primary features is tracking your steps as you go about your day or during a workout. Moreover, these devices can run into accuracy issues, and the tracking might stop unexpectedly. so, you will have this can of questions in your mind about how to track with your Fitbit.

Why Did My Fitbit stop Tracking My Steps?

Why Did My Fitbit Stop Tracking My Steps?

Why Did My Fitbit Stop Tracking My Steps? – Be sure you wear your Fitbit snugly on your non-dominant wrist. The device must be against your skin, not over any clothing. Whereas, you have the option to re-syncing the device with your smartphone to troubleshoot accuracy issues.

Alternatively, you can also unpair and re-pair your devices through the Fitbit app. Some tracking issues are caused by minor bugs and hiccups. Luckily, you can easily resolve most of these issues with a few key tricks. keep reading to know why Fitbit stop tracking steps.

Reasons Why My Fitbit is Not Tracking Steps

There are a lot of possible reasons why your Fitbit stopped tracking your steps or encountered issues. However, your device may encounter software bugs or accuracy issues – or it simply needs to be charged.

These are some of the possible reasons why your Fitbit isn’t tracking properly:

  • You are not wearing the Fitbit in the right way.
  • Your Fitbit has run low in battery and needs to be charged
  • You have to restart your device or smartphone
  • You have to re-sync your device and smartphone.
  • You may need to update your Fitbit software.

Above are some of the things that can make your Fitbit not track correctly.

Wear Your Fitbit Correctly

How you put on your Fitbit and where your wear it can affect your step count. You can typically resolve accuracy issues by wearing your device properly.

Here are some considerations to keep in mind:

  • It is better to place your Fitbit on your non-dominant arm. Your non-dominant arm moves lesser and is likely to cause accuracy issues.
  • Make sure your Fitbit is flush against your skin, not over clothing.
  • Ensure your device fits snugly around the wrist. Loose-fitting Fitbits can cause extra movements and create accuracy issues.
  • Avoid wearing your Fitbit next to lose accessories like bracelets, bangles, or other gear.
  • Make sure your device and wrist are dry and free of debris. Although the tracker is waterproof, it can run into accuracy issues if you aren’t careful.

Putting on your Fitbit in the right way can help your Fitbit features to work properly.

Check if the Fitbit is Syncing with the Fitbit App

Syncing problems can cause accuracy issues and misleading activity reports. You’ll need to ensure your Fitbit is syncing with the app correctly to avoid issues. Furthermore, ensure you are connected to Wi-Fi before you follow the outlined below:

  • Through force-quitting you can reset your device syncing by the Fitbit app.
  • Once you force-quit the Fitbit app, launch your smartphone’s settings. Disable the Bluetooth feature, wait at least 30 seconds, and re-enable Bluetooth.
  • When you enable Bluetooth, launch the Fitbit app and check if the device is syncing. If yours still encountering syncing issues, restart your smartphone. Restarting your device and fixing minor bugs allows the app to lunch smoothly.

You can manually sync your devices through the Fitbit app. Simply open the app and click your profile icon. Therefore, choose your device’s name and click ‘Sync Now’ to manually sync your devices.

Update your Fitbit software

In such a case, you may have to update your device’s software to resolve tracking issues. You can follow the steps below to update your Fitbit software:

  • Open your Fitbit app and click the ‘Today’ tab.
  • Click on your profile icon and choose your device’s image
  • You will see a pink update button if an update is available.
  • Tap the update option to upgrade to the latest firmware.

That is all you have to do to update your Fitbit software.

How to Unpair and Re-Pair Your Fitbit to Your Smartphone

You can try to unpair and re-pair your Fitbit to your smartphone to resolve tracking issues. You will want to sync your Fitbit with the app to save any data beforehand. However, if you sync your data beforehand, you won’t lose any information since Fitbit stores data on its servers. Here is how to unpair and re-pair your devices:

  • Open the Fitbit app and select the ‘Today’ tab.
  • Tap your profile icon and select your device’s name.
  • To remove your device, click the trashcan icon or scroll downwards and select ‘Remove this (your Device’s Name).
  • Follow the on-screen process to delete your device from your Fitbit profile.
  • After that you will need to add your device again. Click the ‘Today’ tab and select your profile picture.
  • Choose the button that reads ‘Set up a new device.’
  • Now follow the on-screen prompts to re-pair your Fitbit to your device.

Follow to steps above to unpair and re-pair your Fitbit to your Smartphone.

Check Out:


Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.