Director of Product Management at Moniepoint Inc.

Job Purpose

• Director of Product Management is a highly prominent role at Moniepoint. Directors of Product are responsible for building a product, running it, and owning its performance from start to finish of the product’s lifecycle.
• Your product will have set KPIs with goals to achieve. You will be directly responsible for achieving these goals.
• You will have a team directly reporting to you to help you achieve your goals, which will include Engineering Managers, Software Engineers, QAs, Designers, and individuals representing Compliance and Finance.
• At Moniepoint the customer is a major stakeholder.
• You will be acutely close to the customer and build products around their specific needs.
• You will also need to build for internal and regulatory considerations when the situation demands it.
• It is your job as Director of Product Management to represent the customer in all internal interactions, and balance the needs of all internal and external stakeholders for prioritisation.

Responsibilities
Management:

• Take ownership of the KPIS, and achieve associated goals for the product
• Prioritise and execute initiatives to achieve the product’s goals in the fastest and most efficient way possible.
• Provide highly effective management to each of the individuals in your team, to drive maximum performance.

User Discovery:

• Create, plan and execute user research to drive business outcomes.
• Systematically create and explore opportunities and solutions for ideas that solve customer problems, deeply understanding the competitive context and data underpinning the product.
• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer stickiness and increase revenue.

Product Development:

• Ensure any initiatives taken forward to build are clearly defined and tested, such that engineering resources are focused on building, optimising and maintaining products that deliver maximum impact.
• Ensure the product being delivered is in line with the customer’s current and future expected requirements.

Product Analytics:

• Define, set up and monitor key product KPIs and goals in line with the business objectives.
• Generate insights and recommendations based on product usage and act upon them to optimise the product through its full lifecycle.

Other:

• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
• Work closely with technical teams to manage technical debt, deal with technical issues and ensure the ongoing technical health of the company.
• Work closely with marketing in designing awareness, sales and go to market campaigns.

Requirements

• The candidate must have a bachelor’s degree. We have a strong preference for candidates with degrees in a technical field.
• The candidate must have 8+ years of experience, of which 5+ must be directly in product management.
• The candidate must have worked in dynamic, high-growth tech or finance environments, with experience managing technical products and cross-functional teams.
• The candidate must have shown clear evidence of self-driven entrepreneurialism.
• Domain experience (where applicable- to be advised on a case-by-case basis).

Skills:

• Understanding of web, mobile and backend technologies, and experience having technical discussions with engineering teams.
• Strong proficiency in gathering data, interpreting it, and using data to prioritise initiatives and get internal buy-in.
• Expertise in user experience. Preferably within a fintech, banking or technology organisation.
• The candidate must have worked in clear leadership positions, taking sole ownership for achieving overall business outcomes involving a number of stakeholders- internal and external.
• Background in product management and user research should include:
• Experience in creating a roadmap and prioritising in an environment with numerous stakeholders
• Proficiency in various user research techniques.
• Proficiency in various user usability testing techniques.
• Proficiency in various user data analysis tools and techniques.
• Experience making sense of ambiguous environments, to deliver measurable results through effective problem-solving.
• Exceptional writing and editing skills, combined with strong presentation and public speaking skills.
• High bandwidth & organisational skills
• Strong experience in a dynamic product management role.
• Ability to efficiently manage and juggle multiple responsibilities.
• Excellent at communicating complex ideas and owning product narratives
• Experience in working with several cross-functional teams- engineering, marketing, legal, etc.
• A collaborative team player, who can lead from the front, but also be willing and able to roll your sleeves up and get your hands dirty.
• Excellent planning , Problem solving and strategic Thinking skills.

What We Can Offer You

• Culture – We put our people first and prioritise the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation – You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.