This information is about the Job Openings at First Bank for people searching for a Job. More details on the Job Openings at First Bank are available below.
About First Bank
First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services.
The Bank has an international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, risk management and leadership.
Product Manager at First Bank (Emerging Channels)
- Location: Lagos
- Job Type: Full-time
- Deadline: 12th December, 2024
Duties & Responsibilities of the Product Manager at First Bank
- Identifies and implement trendsetter ideas in eCommerce within FirstBank by researching industry and related events, publications, and announcements.
- Locate, propose, screen and close potential / new business deals on eCommerce by contacting potential partners, discovering and exploring opportunities.
- Develop negotiating strategies and positions.
- Protect the bank’s value by keeping information confidential.
- Update job knowledge by participating in educational opportunities.
- Enhance organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Maintain and develop relationships with new and existing eCommerce customers in person, telephone calls, emails and meetings.
- Review FirstBank eCommerce Merchant agreement and ensure they meet the expected standards and are adequately executed.
- Create product awareness for Emerging Channels Business by leveraging on FirstBank’s Product Marketing and Sales channels.
- Responsible for the development of tailored product proposals and carrying out presentations for customers and SBUs.
- Review, track and provide Emerging Channels Business performance report for management use.
- Oversee the development, implementation and monitoring of Emerging Channels Business Processes and Procedures.
- Project Manage all eCommerce Deployments at all merchant locations.
- Comply with the principles and policies in the Information Security Handbook.
Education
- Minimum Education: HND & BSC in any discipline
Experience of the Product Manager at First Bank
- Minimum of 5 years’ experience in electronic banking product development and support
- Knowledge of industry and electronic payment systems
- Consultative selling experience with good negotiation skills
- Strong interpersonal skills; people and stakeholder management skills
- Strong innovative skill
- Technical and business background
How To ApplyÂ
Click on this link to apply
Relationship Manager – Commercial Banking at First Bank
Job Title:  Relationship Manager – Commercial Banking
Location:Â Umuahia, Abia
Employment Type:Â Full-time
Responsibilities
- Book quality assets and ensure effective portfolio monitoring for early detection of defaults.
- Work closely with the Business Manager in the execution of the team’s functions and activities.
- Champion the drive for deposit mobilization and trade transaction
- Provide the best customer service available in the industry.
- Develop and maintain relationship with clients by providing professional and specialized financial solutions in all areas.
- Assist in Transaction Memos and provide relationship background and financial information support, as necessary.
- Provide support in the structuring of credits in line with business potentials.
- Manage and deepen relationships with existing and prospective customers.
- Win new accounts and resuscitate dormant relationships.
- Market the bank’s products to meet customer needs.
- Initiate development of products required to meet customer needs.
Requirements
- Minimum Education: First Degree or its equivalent in any discipline preferably business-related.
- Higher Degrees and relevant Professional Certificate will be an added advantage.
- Minimum experience – 3 years relevant banking (marketing and credit) experience.
- Prior experience in Commercial Banking.
Knowledge:
- Good Knowledge of the business environment
- Credit/Risk Management
- Banking structure, policies, and procedures
- Customer Service
- Strategic Business Planning
Skill/Competencies:
- Negotiation skills
- Strong networking and relationship
- Management skills
- Reasoning and analytical skills
- Deal structuring skills
- Strong credit and marketing skills
- Excellent people management skills
- IT and Computer appreciation
- Communications skills (written and oral)
- Portfolio Management
- Credit Assessment and Structuring
- Marketing/ Sales
- Business/ Product Development
- Customer Relationship Management
- Budget Planning & Control
- Financial Analysis Business
- Operational Strategy.
Product Manager, (USSD) at First Bank
- Location: Lagos
- Job Type: Full-time
- Deadline: 20th October, 2024
Responsibilities
- Deliver presentations on USSD Banking products, features and benefits to new and prospective clients as well as internal customers to promote sales and product development.
- Identify opportunities and obtain new mandates from Billers and Service providers to enrich the USSD Banking Service Bouquet of products.
- Maintain professional and technical knowledge by reviewing professional/industry publications (e.g. GSMA, Fintech, NCC, CBN) and establishing personal networks.
- Update product policy document with new products, processes and characteristics as necessary.
- Monitor product implementation and deployment with relevant stakeholders, and training of customer-engaging staff on new products and processes.
- Review and propose solutions and enhancements to product development and usage.
Research, Analysis and Reporting
- Analyze data of competitors, industry, existing and target markets
- Provide information for management by preparing short-term and long-term product sales forecasts, special reports and analysis.
- Identify opportunities for product innovation enhancements.
- Work with internal stakeholders and/ or external research agencies regarding product development and management
Product Planning and Management
- Prepare product documents including Market Requirement Documents and product use cases to drive product activity.
- Develop pricing strategies and product policies.
- Determine product packaging solutions.
- Manage and negotiate with support vendors.
Product Marketing
- Support and manage product event campaigns to generate product awareness and demand.
- Support sales team (Retail Banking & Public Sector) and Regional Officers with the necessary product knowledge (proposals/RFPs/RFEs and technical expertise.
- Prepare and conduct product presentations; develop sales tools and sales training materials.
- Provide inputs for marketing collateral development.
- Supply sales teams with latest research and marketing information.
Customer and End-User Support
- Manage product-related support, feedback and inquiries from users.
- Determine customers’ needs and desires by conducting research needed to obtain market information.
- Continuously review industry trends and client feedback to anticipate future market needs.
- Use market feedback to inform product refinement and guide ongoing development and management.
Job Requirements
Education
- Minimum Education:First Degree in any relevant discipline. Additional Professional Certification is an added advantage.
Experience
- Minimum experience: 4-6 years cognate experience (Financial Services/Telecommunications).
Key Competency Requirements
Knowledge
- Customer Relationship Management
- Relevant Regulatory Policies/ Guidelines
- Project Management
- Industry Knowledge – global trends of mobile payments and financial inclusion
- Product strategy, development and management
- People Management
- Product life cycle management
- Financial and planning strategy
- Problem-solving
Skill/Competencies
- Business / Product Development
- Channel Management
- Client Industry Knowledge
- Data Gathering and Analysis
- Numerate / Analytical Skill
- Computing (MS Suites)
- Presentation/ Negotiation Skills
- Planning and organizing
- Communication Skill (Written and Spoken)
- Technical skill
- Collaboration
How to Apply
Click on this link to start the application.
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