Telemarketing Officers at Careers Verified

Company Hiring: Careers Verified
Job Title: Telemarketing Officers
Job Field: Customer Care
Qualification Needed: BA/BSc/HND
Job Type: Full Time
Job Location: Lagos

The Telemarketing Officers will be responsible for generating leads and converting prospects into customers for various loan products such as personal loans, business loans, through outbound calls. This role requires excellent communication skills, a persuasive approach, and a deep understanding of the lending products offered.

Key Responsibilities:

• Make outbound calls to potential and existing customers to promote loan products.
• Explain features, benefits, terms, and conditions of loan offerings clearly.
• Generate and qualify leads to meet or exceed monthly sales targets.
• Maintain a database of prospects and follow up consistently to ensure conversion.
• Schedule appointments for interested leads with field sales or relationship managers.
• Ensure compliance with all telemarketing regulations and company policies.
• Collect and record accurate customer information and update CRM systems.
• Handle customer queries professionally and escalate complex issues when necessary.
• Collaborate with the loan processing team to ensure smooth onboarding of new customers.
• Provide feedback to management on market trends and customer preferences.

Key Requirements:

Experience: 0-1 year of experience in telemarketing or sales

Skills:

• Excellent verbal communication and listening skills.
• Persuasive and confident in pitching products over the phone.

How to Apply